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Return & Exchange Policy
No Returns for Hygiene Reasons: Due to the intimate nature of jewelry (earrings, studs, nose rings, etc.), we do not accept returns or exchanges once items have been delivered.
Defect-Based Exchange: Exchanges are only allowed if the item arrives damaged or defective.
Customers must notify us within 24 hours of delivery with clear photo or video proof. A replacement will be sent if stock is available, otherwise store credit may be issued.
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Stockpile Policy
Stockpile for 4 weeks is a strict policy.
Onias_closet_ng will not be held responsible for any mix-up, loss, or damage of items kept beyond this period.
We will always do our best to ensure your shopping experience with @onias_closet_ng is smooth and positive. Your satisfaction is our priority, and we guarantee the quality of every product we sell. You can trust that you are in good hands. If anything is unclear or if you have more questions, please feel free to reach out to us via DM.
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